Frequently asked questions
Answers before you choose, pay, or install.
Find clear answers about remote Android, app compatibility, cloud phone plans, crypto payment, activation, and account care.
Getting started
Getting started
What is a cloud phone?
It is a remote Android environment you access online from a compatible browser. Once active, it can hold apps and account contexts just like a dedicated Android workspace.
Does PhoneBreeze offer real physical Android phones?
Yes. PhoneBreeze rents real Android phones hosted in the United States for $15 per month per device. This is a separate option from the cloud phone plans.
How is this different from a local Android emulator?
A local emulator runs on your own computer and depends on that machine. A cloud phone runs remotely and is reached through the browser.
Do I need another physical phone?
No additional handset is needed for the cloud phone itself. You may still need access to your own email address, phone number, or authenticator for account verification.
Can I install Android apps?
Yes. PhoneBreeze supports a broad range of Android apps. Check current app and account requirements when a particular feature is important.
Can I use Snapchat?
Yes, Snapchat is supported. App features and account requirements can change, so review the Snapchat and compatibility pages for the workflow you need.
Plans and cloud phones
Plans and cloud phones
How many cloud phones does each plan include?
Essential includes capacity for one cloud phone, Plus for three, and Workspace for up to 25.
Where can I see current monthly prices?
The pricing page shows the current monthly price and cloud phone count for every plan.
Which plan should I start with?
Start with Essential when one focused Android space is enough. Choose Plus or Workspace when several clearly different routines need their own spaces.
Can every cloud phone have a different routine?
Yes. Use distinct cloud phones for clearly named purposes, and keep the apps and accounts for each routine together.
Payments and activation
Payments and activation
Which payment methods are accepted?
Plans use crypto payments to the fixed addresses shown in checkout. Card payments are not offered.
What does crypto confirmation mean?
Payment confirmation records your order. It is not a promise of immediate activation, so confirm current timing before sending funds.
Should I share my password with support?
No. Keep passwords, recovery codes, verification codes, seed phrases, and private wallet keys private.
Where can I ask a question before choosing?
Use the contact page to ask about app use, plan selection, activation timing, or a payment step before you proceed.
Using and troubleshooting your cloud phone
Using and troubleshooting your cloud phone
What if an app asks for account verification?
Use the verification method attached to your own account. Make sure you can access that email address, phone number, or authenticator, and never send a verification code to support.
What information helps with an installation problem?
Share the app name, the step where the problem occurs, and the exact message shown. Do not include a password, recovery code, or private account information.
Can several apps share one cloud phone?
Yes. Keep apps together when they belong to the same routine and their account or feature requirements work in that Android space.
How should I name several cloud phones?
Use a short purpose-based name such as Snapchat, Travel apps, or Secondary account. Avoid names that expose private details.
Need a specific answer?
Bring the app, order, or device context.
Use the help centre for guided steps, or send a message with the details that make your question identifiable.